These Terms of Use govern access to and use of the subscription-based training portal operated by the Company (the “Platform”). By accessing, logging into or using the Platform, the user (“User”) agrees to be bound by these Terms. Where the User accesses the Platform on behalf of an organisation, the User represents and warrants that they are duly authorised to bind that organisation to these Terms.
Access to the Platform is granted only to authorised Users under a valid subscription. Login credentials are personal and must not be shared, transferred or used by any other individual.
The Company may suspend or terminate access in the event of unauthorised use, credential sharing, or any breach of these Terms.
Access to and use of the Platform is subject to reasonable and bona fide usage consistent with its intended purpose as a subscription-based training and learning platform.
The Company reserves the right to monitor usage patterns to identify activity that is abnormal, excessive, or inconsistent with ordinary human usage or legitimate training purposes, including but not limited to prolonged continuous access, unusually high frequency of access, or usage patterns suggesting automated, shared, or unauthorised use.
Where such usage is detected, the Company may, at its discretion, investigate the relevant account and take appropriate action, including issuing warnings, imposing access restrictions, suspending or terminating access to the Platform, without prejudice to any other rights or remedies available to the Company under these Terms or at law.
The Company grants the User a limited, non-exclusive, non-transferable and revocable licence to access and view content on the Platform solely for internal training, learning and reference purposes within the User’s organisation.
The User shall not copy, download, record, distribute, republish or commercially exploit any content without the Company’s prior written consent.
All content available on the Platform, including videos, recordings, slides, documents, materials, graphics, software, interface design and analytics, is the intellectual property of the Company.
The User shall not reproduce, modify, reverse engineer, extract, scrape, create derivative works from, or otherwise misuse any content or data from the Platform.
- 5.1 The User shall use the Platform solely for its intended purpose as a subscription-based training and learning platform and shall not engage in any conduct that may adversely affect the Platform, its content, or the rights or interests of the Company or any third party.
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5.2 Without limitation, the User shall not:
(a) interfere with, disrupt, compromise or attempt to circumvent the operation, security, integrity or availability of the Platform, including any access controls or usage restrictions;
(b) access, use or attempt to access the Platform through automated tools, scripts, bots, scraping technologies or other unauthorised means;
(c) copy, record, screen capture, photograph, download, extract, reproduce, distribute, transmit, republish or otherwise make available any content, materials or data from the Platform, whether in whole or in part, without the Company’s prior written consent;
(d) share, transfer, sublicense or otherwise permit the use of any login credentials or account access by any person outside the purchasing organisation, or allow more than one individual to access the Platform using a single User account;
(e) access or use the Platform in a manner that is abnormal, excessive or inconsistent with ordinary and reasonable usage for training and learning purposes, including usage patterns that reasonably indicate credential sharing, automated activity or other unauthorised use;
(f) use the Platform in any manner that violates applicable laws or regulations, or infringes the rights of any third party.
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5.3 Each User account permits only one concurrent login session at any given time. Simultaneous or near-simultaneous access detected from multiple devices, locations or IP addresses may be regarded as unauthorised use or credential sharing.
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5.4 The Company may monitor and analyse usage patterns for the purpose of ensuring compliance with these Terms and maintaining the integrity of the Platform. Where any breach or suspected breach of this Clause is identified, the Company may, acting reasonably and at its discretion, take appropriate measures, including issuing notices, restricting access, suspending or terminating the User’s access to the Platform, without refund and without prejudice to any other rights or remedies available to the Company.
Users must comply with all applicable laws, rules and/or regulations. Any unlawful use of the Platform or breach of these Terms may result in immediate suspension, termination and legal action.
- 7.1 The User shall treat all content and materials made available on the Platform as private and confidential and shall not disclose or distribute such content outside the User’s organisation or corporate subscriber without the Company’s prior written consent.
- 7.2 The Company may collect, use, process and analyse user and organisational data in compliance with the Personal Data Protection Act 2010 for legitimate business purposes, including operating and improving the Platform, service communications, analytics, reporting, product development and enhancing user experience.
- 7.3 The obligations under this Clause shall survive the suspension or termination of the User’s access to the Platform.
The Company may update, modify, replace or remove content from the Platform at any time. The Company makes no representation or warranty that content will always be accurate, complete or up to date, particularly where laws, regulations or policies are subject to change.
All content on the Platform, including recorded programs, live sessions, materials and responses to questions, is provided for general information and learning purposes only and does not constitute legal, tax, financial, HR, compliance or other professional advice.
Users acknowledge that they do not rely on the content as a substitute for professional advice and that any reliance is at their own risk.
The Company disclaims all liability for any loss, damage, penalty, cost or expense arising from the use of or reliance on the content, including any errors or omissions in the training materials.
The User agrees to indemnify and hold harmless the Company, its officers, employees and agents from and against all claims, losses, damages, costs and expenses including legal fees arising out of or in connection with the User’s breach of these Terms, misuse of the Platform, or violation of any applicable law or third-party rights.
Nothing in these Terms creates or shall be deemed to create any partnership, joint venture, agency, fiduciary or advisory relationship between the Company and the User.
The User acknowledges that trainers and content providers are not acting as agents, advisers or representatives of the Company in relation to the User.
All subscription fees paid to the Company are non-refundable, whether in whole or in part, and irrespective of the manner of payment, usage of the Platform, or the level of access exercised by the User.
Prior to subscribing, Users are responsible for reviewing available information, assessing the suitability of the Platform for their intended purposes, and conducting their own due diligence, including attending any trial sessions, previews or demonstrations made available by the Company.
Once a subscription is activated or registration is completed, no refund shall be provided for any reason, including early termination, non-use, partial use, suspension or termination of access arising from a breach of these Terms, or any change in the User’s circumstances or requirements.
The Platform may be hosted or operated using third-party systems or services. The Company does not guarantee uninterrupted availability of the Platform and shall not be responsible for failures or downtime caused by third-party service providers.
The Company shall not be liable for any failure or delay in performance arising from events beyond its reasonable control, including acts of God, governmental actions, system failures, cyber incidents, pandemics or interruptions to third-party services.
The Company may suspend or terminate the User’s access to the Platform without prior notice if the User breaches these Terms or engages in unauthorised or unlawful conduct, including but not limited to credential sharing, piracy, or misuse. Any suspension or termination under this Clause shall be without refund of any subscription fees paid.
Upon termination, all rights of access to the Platform shall immediately cease.
Where access to the Platform is provided under a corporate subscriber account, the Company may issue certificates of completion solely in accordance with written instructions received from the corporate subscriber’s duly authorised human resources representative or other authorised officer.
The Company does not independently verify individual participation, attendance, assessment results or completion of any training, programme or course accessed through the Platform.
The corporate subscriber shall fully indemnify and hold harmless the Company, its officers, employees and agents from and against any claims, disputes, losses, liabilities, costs or expenses arising from or in connection with certificates issued based on such instructions.
The Company may revise these Terms from time to time at its absolute discretion.
These Terms shall be governed by and construed in accordance with the laws of Malaysia. The courts of Malaysia shall have exclusive jurisdiction.
By clicking “I Agree”, accessing or using the Platform, the User confirms that they have read, understood and agreed to be bound by these Terms. Where the User accesses the Platform on behalf of an organisation, the User confirms that they have authority to bind that organisation. The User further acknowledges that violation of these Terms may result in suspension, termination or legal action, and consents to the Company’s data processing and analytics for service improvement purposes.
